top of page

Collaborate with Guroo

DONE WITH YOU

Partner with our team for hands-on support.
From platform onboarding to course builds and technical implementation, we're here to guide you.

Over-shoulder shot of Guroo Pro module

Platform Onboarding

Launch with expert guidance.

Video call

Our comprehensive onboarding program gets you up and running quickly with hands-on training. We'll configure your platform, train your team, and ensure you're set up for success.

What's Included:

  • Discovery session to understand your needs

  • Platform configuration and setup

  • Branding and customisation

  • User role configuration

  • Hands-on training sessions

  • Best practice guidance

  • Ongoing support during onboarding

Guided Builds

Build together, learn as you go.

Perfect for organisations with internal learning design capabilities who want expert guidance and hands-on platform training. We work collaboratively with your team to build courses while upskilling your team.

How it Works:

  • We guide you through creating your program in Academy

  • Your team builds the course with our support

  • You gain skills to build future courses independently

What's Included:

  • Project planning and scoping

  • Platform training and guidance

  • Regular check-ins and reviews

  • Technical troubleshooting

  • Best practice recommendations

  • Quality assurance support

Best For:

  • Teams with learning design experience

  • Organisations building internal capability

  • Projects with moderate budgets

Three colleagues collaborating over tablets

Course Rebuilds

Move your courses to Academy.

Man viewing Guroo Pro hotspot screen

We can rebuild your existing courses on Academy. We review the existing course, provide options for structure and learning activities, and build your courses so you can launch faster.

What's Included:

  • Review of existing course on current platform

  • Guidance on content transfer

  • Program rebuild

  • Testing and quality assurance

Best For:

  • Moving from another LMS to Academy

  • Organisations with existing course content

Course Migrations

Seamlessly move to Academy.

Migrating from another platform to Academy? We handle the transfer of your existing portfolio, maintaining content quality and improving the learner experience where possible.

Support Includes:

  • Review of existing courses and content

  • Migration planning and timeline

  • Content rebuild in Academy

  • Testing and quality assurance

Best For:

  • Moving from another LMS to Academy

  • Organisations with multiple courses to migrate

  • Teams who want courses rebuilt without the hands-on work

  • Projects where speed is important

Two colleagues pointing at laptop

You Script, We Build

Bring your content, we'll build your course.

Desk with equipment and hand writing notes

You know your content best. Provide us with a detailed course outline or eLearning storyboard using our template, and we'll handle the build and setup. This option is perfect for teams with strong content knowledge who want to focus on instructional design while we take care of the implementation.

How it Works:

  • We provide you with our course outline or storyboard template

  • You complete the template with your content, activities, and structure

  • We build the course in Academy or Guroo Pro following your specifications

  • You review and provide feedback

  • We make adjustments and deliver the finished course

Best For:

  • Teams with instructional design experience

  • Subject matter experts who can structure content

  • Projects with defined scope and clear content

  • Teams without technical platform expertise

Course Recontextualisation

Adapt your existing courses for new audiences

We can make modifications to an existing Academy course for a new audience or context. We can adapt content, activities, and assessments while maintaining learning value.

Options for Recontextualisation:

  • Audience-specific examples

  • Industry recontextualisation

  • Delivery format changes

  • Assessment modifications

  • Branding updates

What's Included:

  • Review of existing course

  • Change planning and scoping

  • Course recontextualisation

  • Quality review

Discussion around a table

Who Is This For?

Ideal for organisations that:

Have some internal learning design or technical capability

Want to build long-term platform expertise

Prefer collaborative partnerships over outsourcing

Have time to invest in learning and implementation

Need support for specific challenges or milestones

Want to maintain control while getting expert guidance

Other Support Options

Looking for More Hands-On Help?

Person with laptop icon

Prefer to Work Independently?

Our self-service resources provide everything you need to build and manage on your own, including platform onboarding, knowledge base, video tutorials, and technical support.

Self-Service Resources
Team icon

Need Full-Service Support?

Our professional services team can handle learning design, content development, multimedia production, and platform management from start to finish.

View Professional Services
Team of three collaborating

Let's Discuss Your Project

Ready to get started? We'll help you understand which guided support services are right for your needs and provide a tailored quote for your project.

bottom of page