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Professional Services

DONE FOR YOU

Let us handle it from start to finish. Our team of learning designers, multimedia specialists, and platform experts take care of learning design, content development, and technical implementation, so you can focus on delivering exceptional learning experiences.

 

We understand that every organisation has different capabilities and budgets. Whether you need a complete learning solution or specific production services, we offer flexible support to meet your needs.

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Instructional Design Services

We can support any phase of the instructional design process, whether you need a complete solution or specific services.

New Course Development

Creating a new course from scratch or from existing source material. This follows a thorough instructional design process to ensure the best outcomes for learners.

Our Approach:

We work with your subject matter experts to understand learning objectives, audience needs, and desired outcomes. Our instructional designers then create a comprehensive course design that delivers real capability transfer.

What's Included:
  • Needs analysis and goal setting

  • Learning solution design

  • Course outlining and activity design

  • Content development

  • Storyboarding for digital assets

  • All multimedia production

  • Platform build and configuration

  • Quality assurance and testing

Learning modes with icon and photo each: In person courses, live online courses, and self-paced courses

Multimedia Production

Enhance your learning programs with professional multimedia assets. Our production team creates custom videos, animations, graphics, and printed materials designed specifically for learning impact.

Video Editing

Professional video editing including intro and outro screens, overlays with stock or provided images. Higher fidelity options available on request.

Standard Video Editing:
  • Professional editing

  • Overlays and graphics

  • Stock or provided images

  • Basic animations

  • Audio enhancement

Arrangement of video screens

Integrations and Platform Management

Maximise the value of your Academy platform with expert integration and platform management services. We connect your technology stack, configure complex integrations, and provide ongoing platform management to ensure everything runs smoothly and efficiently.

Comprehensive platform support

We provide comprehensive platform management services to keep your Academy running smoothly and ensure optimal learner experiences.

Services Included:
  • Platform settings and feature management

  • Template library creation and management

  • Catalogue setup and maintenance

  • User administration

  • Course and cohort setup

  • Enrolment management

  • Regular reporting

  • System updates and optimisation

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Who Are Professional Services For?

Ideal for organisations that:

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Don’t have internal learning design or multimedia capability

Need to launch programs quickly

Want professional-grade content and production

Prefer to focus on delivery rather than development

Require specialised expertise or resources

Have budget for comprehensive support

Want to ensure quality outcomes with expert guidance

Other Support Options

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Want to Build Capability?

Our supported services provide hands-on assistance including platform onboarding, guided builds, migrations, and integration support while developing your team's skills.

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Prefer Self-Service?

Access our comprehensive resources including platform onboarding, knowledge base, video tutorials, and technical support to build and manage independently.

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Ready to Discuss Your Project?

Tell Us About Your Learning Program. We'd welcome the opportunity to understand your needs and provide a tailored proposal for your project.

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