Self-Service Resources
DONE BY YOU
Work independently with our comprehensive resources and documentation. Access everything you need to build and manage your learning programs.
From platform onboarding to ongoing technical support, we provide the tools and knowledge to make you successful.
Self-Guided Platform Onboarding
Get started with confidence.
Our structured onboarding program is a series of tutorial videos designed to teach you the fundamentals of Academy and get you creating courses quickly. Learn platform essentials, best practices, and how to make the most of Academy's features.
What's Included:
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Getting Started in Academy
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Program Setup
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Building Course Content
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Creating Assessments and Diagnostics
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Managing Your Course
Knowledge Base
Comprehensive guides and help documentation.
Our knowledge base covers everything from basic navigation to advanced features. Search by topic, browse by category, or follow step-by-step tutorials to master Academy.
What's Included:
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Getting started guides
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Platform navigation
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Feature documentation
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Troubleshooting tips
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Best practice articles
Technical Support
Help when you need it.
Access technical support for troubleshooting and platform questions. Our friendly, Australia-based support team is here Monday to Friday during business hours to help you resolve issues and answer questions.
Support Includes
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Platform troubleshooting
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Technical questions
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Bug reports
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Account assistance
When You Need More Support
Looking for More Hands-On Help?
Need Help Getting Started?
Our team is here to answer questions and help you make the most of your Academy platform.